Tickets are sold in Tiers; the sooner you buy the less you pay
Important Ticket Information
Our tickets are all for the Friday, Saturday & Sunday. You are welcome to arrive on the Thursday for an additional £20 per adult (payable at the gate).
We don’t sell tickets for single days as it’d not work for the event. We know you’ll find that the 3 or 4 day weekend is just right. For at least 10 years we have sold out and each year tickets sell a little faster than the year before. The sooner you buy your tickets, the less they cost. Each adult can buy 2 non-adult tickets; if you would like to bring more children please make sure you bring enough adults to allow for unexpected challenges.
Event location; West Acre Estate, West Norfolk. what 3 words; Butterfly.Awaiting.Giggles (follow hand painted signs from A47 Gayton turn)
Gates open 10:00 til 21:00 each day.
For any issues with Online Tickets please get in touch with ticketing agency directly. Their details are further down this page.
PLEASE NOTE: lost Wooden Tickets will not be replaced; keep them very safe.
NB for all tickets, there are no refunds unless the event is cancelled. If you find you cannot attend we encourage you to pass your tickets to others – please ask for no more than you paid for them.
We’d like to reduce our carbon footprint so we are asking you to pack with this in mind; please bring less stuff that might end up in landfill. Our Recycle team are amazing, and we want to support the work they do. We use solar power for the build and break phases of the show, and are very careful with power usage during. We really appreciate your helping us keep the sit eclean, and using your bin at home where possible.
ONLINE (PAPER) TICKETS are bought online, sent to your email. Directions arrive by email. If their email goes to your junkmail please contact The TicketSellers (see below), NOT the event.
WOODEN TICKETS (see below) are bought face to face from an outlet (no cards or cheques). Directions given with Wooden Tickets.
Both Paper and Wooden Tickets grant you a wristband on arrival.
The Wooden Tickets are cheaper as they avoid booking fees. You also get to keep the Wooden Tickets as a pendant / memento and they make great gifts.
All tickets are for the Friday, Saturday and Sunday and include camping.
Vehicle passes and Thursday arrival are charged on arrival – see Event Info
Online Tickets
All tickets are for the Friday, Saturday and Sunday and include camping. If you would like to arrive on Thursday just bring your tickets and pay the additional £20 per adult at the gate at the same time as you pay for any vehicle passes.
Vehicle passes are charged on arrival – see Event Info for costs.
If you have any queries regarding your online tickets please contact Citizen Ticket directly
All non-adults must arrive and camp with their Parent / Guardian.
2026 tickets: 31st July to 2nd August (with option to arrive Thursday for £20 per adult payable at the gate)
NB All purchasers are offered the payment plan once ready to check out. ALL adult tickets gain the same level of entry to the event – the earlier batches are simply cheaper.
Wooden Tickets
Wooden Tickets allow you to keep a memento and save money.
These grant you a wristband to the event in exactly the same way as the Paper Tickets. They avoid booking fees so are slightly cheaper. They are sold around East Anglia; see below for the Outlets list.
All tickets are for the Friday, Saturday and Sunday and include camping. Vehicle passes and Thursday arrival are charged on arrival – see Event Info
The Wooden Tickets are limited in number. Their cost is tiered (in the same way as the Online Tickets), meaning that the sooner you buy the less you pay.
Wooden Tickets normally become available from late November – sign up to the mailing list to be kept up to date
Adult (18yrs+) : currently £135 (no booking fee) and rising in line with Online tickets as batches run out ; buy soon for the cheapest deal
Youth (14-17yrs) : £60 (these must be bought by the accompanying parent/guardian)
Child (3-13yrs) : £20 (these must be bought by the accompanying parent/guardian)
Baby (0-2yrs), no ticket needed, no charge
Outlets
Phone your nearest outlet to buy wooden tickets face to face. Please only phone Outlets within the times shown.
Please do not text or leave messages. If you are struggling to get in touch with your local outlet, please let us know.
Payment is in cash only.
Location | Name | Telephone | Best time to call |
|---|---|---|---|
Kings Lynn & Downham Mkt | TEXTS ONLY please due to work commitments | ||
Norwich / NR2 | 4pm to 6pm | ||
Thetford | 5pm to 6pm, Mon to Sat | ||
Diss | 11am to 5pm, Mon to Sat | ||
Bungay & Halesworth | 8am to 8pm, Mon to Sat | ||
Ipswich & St Neots | 10am to 7pm, Mon to Fri | ||
Great Yarmouth | 11am to 5pm, Mon to Sat | ||
Braintree | 07791 570687 | 10am to 7pm, Mon to Fri | |
Cambridge & Huntingdon | 07846 720822 | 4pm to 8pm in week, 10am to 6pm weekends | |
additional locations TBC | not yet available | vacancy – get in touch if you’d like a free ticket in return for being an outlet |
Carer / PA Tickets
We offer Carer / PA tickets subject to some conditions – follow the link for full information
